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KidsToyChest.com Newest Products KidsToyChest.com - Your source for educational toys and safety products! Live Habitats for Ants, Butterflies, Ladybugs, Frogs and more! Science Kits, Student Microscopes, Dinosaur Projects Children's Safety Gates and Life Jackets & Vests Books, Puzzles & Electronic Educational Games and Teaching Aids Outdoor Games & Toys including Pool Floats and Inflatable Boats, Swimming Pools Indoor Activities of all Kinds!

 

Directory

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Science Kits

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BRANDS

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EvenFlo

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Ryan's Room

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Safari

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Texas Rec

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Wet Set

 

Toys on Sale

Guarantees, Warrantees, and Return Policies
Discount Shop4Network LLC

OUR NO-HASSLES PROMISE TO YOU

We want you to try anything in this catalogue risk-free. You'll usually find our product descriptions more complete than other catalogues. We feel that the more you know about a product, the more likely you are to like it when it arrives.

That's important to us because when you do receive a product from us, you have 30 days from the date of the invoice to decide if
  1. it is what you expected
  2. it fits your needs
  3. it is what you want
If, for any reason, you're not delighted with any merchandise you buy from us, just return it to us with an explanation of why you are returning it, and what instructions you have concerning replacement, substitution, or refund.

Send it prepaid, insured, in new, unmarked condition with its original parts, instructions, packaging, and your invoice (or a copy) within 30 days of the date on the original invoice. Exceptions are few and most of them are common sense. (ie: "We can't take back a half eaten hamburger or a crashed vehicle") We do not take back special orders, videos and books.

All shipping costs are the responsibility of the customer.  The only exception is if we shipped you an item you did not order or if the item is damaged or defective.  If you believe the item you received is damaged or defective please contact our office BEFORE you ship the item back to our warehouse.  customerservice@kidstoychest.com

CLICK HERE to download a Return Authorization Form

Send returns to:

KidsToyChest 
Discount Shop4Network LLC

202 Walton Way
STE 192 #228
Cedar Park, TX  78613

When we receive your return, we'll exchange it or refund the purchase price (less shipping and handling per return policies below), whichever you prefer. (Please allow 10-21 days for this process to be completed)

We are not responsible for damage which occurs in transit by return nor do we accept COD returns.

Customer agrees to pay for all shipping charges for any returned items or orders which qualified for any free shipping offer.  Refunds will be issued for purchase price less shipping and handling fees. 

SPECIAL ORDERS, PERSONALIZED ITEMS, VIDEOS, & BOOKS

Kids Toy Chest is always concerned about your satisfaction. However, we regret that personalized items, books and videos, and special order items cannot be returned to us unless there is a defect in workmanship in which case we will replace with an identical product.

SHIPPING REFUSALS

Kids Toy Chest and Discount Shop4Network LLC is always concerned about your satisfaction. However, should you decide that you wish to refuse receipt of an item legitimately ordered from us (which has already been processed and handled through our order and shipping department) credit will be issued for the item, minus shipping charges and minus a 20% restocking fee.


SHIPMENT DAMAGE

We ship by the most efficient means possible. However, damage occasionally occurs.

If a package appears to have obvious damage on the outside which may affect the product inside, please refuse shipment at your door or ask the carrier to note the damage on his shipping manifest (if possible) and call our customer service department to receive new product. This is particularly important for large items shipped by motor freight carriers.

In all cases, save all of the packaging and packing materials and call our customer service department within 24 hours of receipt for help.
 

Email: customerservice@kidstoychest.com

MANUFACTURER'S WARRANTIES

We carry the best products, and our customers experience very few problems. However, should you experience a problem with any item during its manufacturer's warranty period, you can turn to the manufacturers with confidence. We'll gladly help you get in touch with them directly to save you both time and expense.

ANY REMOTE CONTROL ITEM THAT HAS BEEN OPENED AND A FLIGHT OR OPERATION HAS BEEN ATTEMPTED CANNOT BE RETURNED!! (If you are a beginner, get help from a local flyer. NO Remote control model aircraft, cars or boats from any manufacturer will survive a severe crash)

PRICE CHANGES

Because we deal with literally hundreds of suppliers and manufacturers and suppliers' prices change, our prices are in constant flux. Therefore, prices and availability are subject to change without notice.

SHOULD A MISTAKE OCCUR

We make every attempt to avoid errors in the processing of your order, but sometimes mistakes happen. When one does occur, please allow us to correct it.

IF YOU WISH TO CHECK ON A RETURN

Please allow time for your return to arrive at our warehouse (usually about 10 days depending on how you sent it) and give us 10-21 days to process the return before you ask us to track the progress. We really appreciate that consideration.

Email: customerservice@kidstoychest.com


Ordering Info     Shipping Info    Return/Exchange    Contact

www.KidsToyChest.com
Mailing Address
Discount Shop4Network LLC
202 Walton Way
STE. 192 #228
Cedar Park, Tx 78613
Mon-Thurs 10am 5pm & Fri 10am-2pm CST
FAX: 888-808-9543

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